Your Phone
Never
Sleeps Again
When a pipe bursts at 2AM, your homeowner calls the first company that answers. Midnight Logic picks up instantly — in English or Spanish — qualifies the emergency, captures the full intake file, and dispatches your crew while you sleep.
The 2AM Call
You Missed
Just Paid
Your Competitor
You built your company on reliability. But the phone doesn't stop at 5PM, and neither do burst pipes, house fires, or flooded basements.
Every unanswered call at 2AM is a homeowner who panics, hits Google, and calls the next number. That job — worth $8,000 to $40,000 — is gone. No callback, no second chance.
Call centers are unreliable, expensive, and lose the details that matter. Your on-call tech shouldn't be taking intake calls — they should be driving to the job.
for a $3M restoration company
Built For
Restoration.
Nothing Else.
Every feature exists because a restoration owner asked for it. This isn't a generic answering service with your logo on it.
Sleep Through
The Noise
Your phone is your lifeline, but it shouldn't be your prison. Non-emergencies are logged silently to your dashboard. Verified floods trigger a Critical Alert Bypass, waking you instantly with the full dispatch file.
- Solicitor and vendor calls blocked automatically
- Surface-level mold and cleaning inquiries filtered out
- Renter calls captured — tenant and landlord info logged for authorization
- Critical emergencies escalate immediately
Perfect FNOL
Data. Every Call.
Human services mishear addresses and forget access codes. "Alex" follows a military-grade intake protocol — in English and Spanish — every time, on every call, without exception.
Caller name, phone, full address, loss source, water category, insurance carrier, gate code, on-site contact, property type, and service area verification. Your tech arrives ready to work, not just to look.
Total Liability
Shield
"He said, she said" is over. Every interaction is recorded, transcribed, and stored in your Vault permanently.
Did they deny giving authorization? Did they claim your tech caused the damage? Play the tape. It's a forensic audit trail that protects your license and your reputation.
Engineered For
The Edge Cases
The scenarios that break generic answering services are the ones we built for first.
The Renter Handoff
Renters can't authorize work — but they can give you the landlord's number. Our AI secures the absentee landlord's direct contact info and orchestrates a warm handoff, so you never lose a $15,000 renter lead because nobody got the landlord's number.
Lead CaptureStealth Bilingual
Instantly detects Spanish speakers and delivers recorded-line consent in their language before triaging the emergency. Compliant with two-party consent laws in all 13 states that require it.
Legal ComplianceThe API Fail-Safe
100% uptime redundancy. If your CRM or internet goes down, the AI instantly pivots to SMS — texting the full emergency lead directly to your on-call manager's cell phone. You never lose a job to a tech glitch.
Zero DowntimeSimple Pricing.
No Surprises.
Cheaper than a single missed call. No hidden fees.
AI answers, qualifies, and routes every emergency call into a secure dashboard. Your team reviews and dispatches. Zero integration required — live in 48 hours.
Get Started →Jobs write directly into ServiceTitan, DASH, or Encircle the second the call ends. No dashboard middleman — straight into your system.
Get Started →Overage on both plans billed at $0.40/min — the Overage Shield.
Questions We
Always Get
Hear It
For Yourself
Get a live demo number in 24 hours. Call it from your phone — in English or Spanish. Hear exactly what your homeowners will hear at 2AM.